“The trouble with not having a goal is that you can spend your life running up and down the field and never score.”
—Bill Copeland, an American poet, writer and historian
How important it is to dream, to set your goalpost, and more importantly, to not shift the goalpost every now and then in challenging circumstances in order to become successful and prove your worth to others?
To answer all these questions, one would need to take a good look deep within and introspect. To facilitate the same, L’Opéra recently organised a full-day training session on “Goal Setting: Good to Great” for its managerial staff. The programme was hosted at Max Towers, Noida that also houses one of its biggest Salon de Thé outlets (over 1500 sq. ft) and was conducted by Shaina Malhotra, a Corporate Trainer, Image Consultant and Coach with over 20 years of award-winning experience in managing sales teams. In a corporate experience that spans over 15 years with Citibank N.A., Shaina has managed Pan-India teams and was the Sales Director for the Bank’s Pan-India Phone-based sales business. She was also the Service Manager for Assets & Insurance Business.
Attended by staff members from various departments including Accounts & Finance, Kitchen, Marketing & Communication, Sales and Customer Relationship Management (CRM) to name a few, the session focused on helping oneself understand better to achieve the set goals. It also covered growth-oriented topics such as setting smart goals, defining one’s personal brand, the importance of Perception and how to be successful and achieve goals that were taught via fun and engaging group activities, inspiring videos and stories for effective learning.
Using various tools and techniques, the programme also emphasised on how in today’s day and age, one’s expertise in subject matter and skill-set are not just good enough to becoming a successful professional. In fact, a good attitude, developing good habits to put you on the growth-path and soft skills are crucial qualities that one must learn in order to become both effective and efficient.
The Mantra: Do not try to change others. Instead, bring the change in yourself and set smart goals that are specific, measurable, attainable, relevant and timeline-bound to achieve every single target that you aim for.
About the company
L’Opéra is India’s first authentic French Patisserie, Boulangerie and Salon de Thé with 17 outlets across Delhi-NCR and Dehradun.
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—By Anupma Mishra